ISO 9001 – QUALITY MANAGEMENT SYSTEM STANDARD

ISO 9001 in Singapore

ISO 9001 in Singapore – QUALITY MANAGEMENT SYSTEM STANDARD is the world’s most widely recognized management system designed to support your organization in achieving excellence.

With over one million certificates issued to organizations across 189 countries, ISO 9001 in Singapore- QUALITY MANAGEMENT SYSTEM STANDARD stands as the most widely utilized quality management standard globally. Belonging to the ISO 9001 in Singapore – QUALITY MANAGEMENT SYSTEM STANDARD family, which outlines seven key quality management principles such as a strong emphasis on customer satisfaction and continuous enhancement, ISO 9001 is the sole standard eligible for certification (albeit certification is not compulsory).

Enhanced Customer Confidence: By ensuring the implementation of robust quality control processes, the standard promotes heightened customer trust and satisfaction.

Efficient Complaint Resolution: ISO 9001 provides guidelines for effectively addressing customer complaints, contributing to prompt and satisfactory issue resolution.

Operational Improvement: The standard aids in pinpointing and eliminating inefficiencies, minimizing waste, streamlining operations, and fostering informed decision-making. This leads to cost reductions and improved results.

ISO 9001 in Singapore – QUALITY MANAGEMENT SYSTEM STANDARD specifies the requirements that your QMS will need to meet in order for your organization to become certified to the standard.

The requirements in ISO 9001 in Singapore – QUALITY MANAGEMENT SYSTEM STANDARD are supplemented by guidance contained in ISO9000 and ISO9004 which were published in 2015 and 2018 respectively. 

ISO 9001 in Singapore is well worth reading as it fills in some of the gaps in understanding how the requirements in ISO 9001 in Singapore – QUALITY MANAGEMENT SYSTEM STANDARD should be met and gives more clues about what the auditor may be looking for.

ISO 9001 in Singapore

Contact

  • ISO Consultants Pte. Ltd. 30 Petain Rd, Singapore 208099.
  • +6585993818
  • Info@isoconsultant.sg

Brochures

View our 2020 ISO 9001
brochure for an easy to read guide on all of the services offer.

Benefits of implementing ISO 9001 in Singapore Quality Management System

Benefits
  • Focus on achieving planned results
  • Flexibility for documented information
  • Improved risk control
  • Better process control leading to improved results
  • Improved customer satisfaction
  • Customer retention and loyalty
  • Improved image and reputation
  • Greater credibility

How ICPL can assist in achieving ISO 9001 in Singapore- QUALITY MANAGEMENT SYSTEM STANDARD Certification

Stage-1 Gap Analysis Stage-2 Awareness Training Stage-3 Design & Development of QMS Manual, Procedures & Forms Stage-4 Implementation Training Stage-5 Conduct Internal Auditors Training Stage-6 Facilitate in Internal Audit Stage-7 Facilitate in Management Review Stage-8 Assistance during Certification Audit Stage-9 Closure of NCs if any Stage-10 Attain ISO 9001:2015 Certificate
  1. Gap Analysis: ISO Consultants Pte. Ltd. will assist in conducting a comprehensive gap analysis to assess the organization's current quality management practices and identify areas for improvement.

  2. Conduct ISO 9001:2015 Awareness Training: ISO Consultants Pte. Ltd. will provide training sessions to raise awareness among key personnel and employees about ISO 9001:2015 requirements and the benefits of implementing a QMS.

  3. Design & Development of QMS Manual, Procedures & Forms: ISO Consultants Pte. Ltd. will assist in the design and development of the QMS manual, procedures, and necessary forms, ensuring alignment with ISO 9001:2015 standards.

  4. Implementation Training: ISO Consultants Pte. Ltd. will conduct training programs to educate employees on the implementation of the QMS, including specific processes, procedures, and requirements.

  5. Conduct Internal Auditors Training as per ISO 19011:2018 guidelines: ISO Consultants Pte. Ltd. will provide comprehensive training to selected employees, enabling them to become competent internal auditors as per ISO 19011:2018 guidelines.

  6. Facilitate Internal Audit: ISO Consultants Pte. Ltd. will guide and support the organization in conducting internal audits, ensuring adherence to ISO 9001:2015 requirements and facilitating effective evaluation of the QMS.

  7. Facilitate Management Review: ISO Consultants Pte. Ltd. will assist in facilitating management review meetings, providing guidance to top management in evaluating the performance of the QMS and making informed decisions for improvement.

  8. Assistance during Certification Audit: ISO Consultants Pte. Ltd. will provide guidance and support during the external certification audit process conducted by an accredited certification body, ensuring a smooth and successful audit.

  9. Closure of Non-Conformances (NCs) if any: ISO Consultants Pte. Ltd. will assist the organization in addressing any non-conformances identified during the certification audit and implementing appropriate corrective actions.

  10. Receive ISO 9001:2015 Certificate from Certification Body: With the assistance of ISO Consultants Pte. Ltd., the organization will receive the ISO 9001:2015 certificate from the certification body, validating the successful implementation of the QMS and compliance with international standards

ICPL offers training sessions for employees covering ISO 9001 - QUALITY MANAGEMENT SYSTEM STANDARD, internal auditing, and QMS maintenance. This training is crucial for ensuring that all employees have a comprehensive understanding of the quality management system and their responsibilities in upholding it.

Procedures are comprehensive documents that outline the steps for performing specific activities. They are essential for maintaining consistency in operations and ensuring compliance with ISO 9001 - QUALITY MANAGEMENT SYSTEM STANDARD requirements.
Key Procedures for Development:

Document Control Procedure: This procedure outlines the process for creating, approving, distributing, and controlling documents.
Internal Audit Procedure: This procedure details how internal audits are planned, conducted, and followed up on.
Non-conformance Handling Procedure: This procedure explains how non-conformances are identified, corrected, and prevented in the future.
Corrective Action Procedure: This procedure specifies the steps for taking corrective actions to address the root cause of non-conformities.
Control of Records Procedure: This procedure defines how records are managed to ensure they are clear, identifiable, and retrievable.
Management Review Procedure: This procedure lays out the process for conducting and documenting management reviews of the Quality Management System.
Supplier Management Procedure: This procedure explains how suppliers are chosen, evaluated, and monitored.

Prior to the certification audit, ICPL has the capability to conduct internal audits to confirm the effective functioning of the Quality Management System (QMS) and pinpoint areas for enhancement.
Advantages: This practice equips the organization for the external certification audit, thereby minimizing the likelihood of non-conformities.

Tab Content
Tab Content
Tab Content
Tab Content

How to Obtain ISO 9001 – QUALITY MANAGEMENT SYSTEM STANDARD  for your Company?

X