ISO 9001 – QUALITY MANAGEMENT SYSTEM STANDARD

ISO 9001 Quality Management Certification in Singapore

ISO 9001 Quality Management Certification in Singapore is the world’s most widely recognized management system designed to support your organization in achieving excellence.

With over one million certificates issued to organizations across 189 countries, ISO 9001 Quality Management Certification in Singapore is the most widely utilized quality management standard globally. Belonging to the ISO 9001 Quality Management Certification in Singapore family, which outlines seven key quality management principles such as a strong emphasis on customer satisfaction and continuous enhancement, ISO 9001 is the sole standard eligible for certification (albeit certification is not compulsory).

Enhanced Customer Confidence - By ensuring the implementation of robust quality control processes, the standard promotes heightened customer trust and satisfaction.
Efficient Complaint Resolution - ISO 9001 provides guidelines for effectively addressing customer complaints, contributing to prompt and satisfactory issue resolution.
Operational Improvement - The standard aids in pinpointing and eliminating inefficiencies, minimizing waste, streamlining operations, and fostering informed decision-making. This leads to cost reductions and improved results.

The requirements in ISO 9001 Quality Management Certification in Singapore are supplemented by guidance contained in ISO 9000 and ISO 9004, which were published in 2015 and 2018 respectively. 

ISO 9001 Quality Management Certification in Singapore is well worth reading as it fills in some of the gaps in understanding how the requirements in ISO 9001 Quality Management Certification in Singapore should be met and gives more clues about what the auditor may be looking for.

ISO 9001 Quality Management Certification in Singapore

Contact

  • ISO Consultants Pte. Ltd. 30 Petain Rd, Singapore 208099.
  • +6585993818
  • Info@isoconsultant.sg

Brochures

View our 2020 ISO 9001
brochure for an easy to read guide on all of the services offer.

BENEFITS OF IMPLEMENTING ISO 9001 QUALTY MANAGEMENT CERTIFICATION IN SINGAPORE

BENEFITS
  • Focus on achieving planned results
  • Flexibility for documented information
  • Improved risk control
  • Better process control leading to improved results
  • Improved customer satisfaction
  • Customer retention and loyalty
  • Improved image and reputation
  • Greater credibility

How ICPL Assists:

ICPL ensures your organization establishes a robust QMS framework aligned with Singapore’s Consumer Protection (Safety Requirements) Regulations and Sale of Goods Act, focusing on delivering consistent quality and enhancing customer satisfaction. ICPL will develop customized manuals, procedures, and formats with over 50 documents, tailored to your business needs.

Gap Analysis
Awareness Training
Design and Development
Implementation Training
Internal Auditors Training
Facilitate Internal Audit
Facilitate Management Review
Assistance During Certification Audit
Closure of Non-Conformances (NCs)
Certification

THE CONSULTANCY STAGES FOR ISO 9001 QUALTY MANAGEMENT CERTIFICATION IN SINGAPORE

STAGE 1 STAGE 2 STAGE 3 STAGE 4 STAGE 5 STAGE 6 STAGE 7 STAGE 8 STAGE 9 STAGE 10

GAP ANALYSIS - ICPL evaluates current quality management practices against the Consumer Protection (Safety Requirements) Regulations and Sale of Goods Act, identifying non-conformities.

AWARENESS TRAINING -ICPL educates employees on quality management principles and compliance with local product safety regulations.

DESIGN AND DEVELOPEMENT - ICPL develops quality policies, process maps, and control procedures aligned with ISO 9001 standards and Singapore legal requirements, with over 50 tailored documents.

IMPLEMENTATION TRAINING - ICPL provides training on implementing quality controls and adhering to statutory requirements.

INTERNAL AUDITORS TRAINING - ICPL trains auditors on ISO 9001 standards and audits for compliance with local quality regulations.

FACILITATE INTERNAL AUDIT - ICPL conducts internal audits to verify compliance with ISO 9001 and Singapore laws.

FACILITATE MANAGEMENT REVIEW - ICPL supports management reviews focusing on quality objectives and regulatory updates.

ASSISTANCE DURING CERTIFICATION AUDIT - ICPL assists during audits to demonstrate compliance with QMS and Singapore legal requirements.

CLOSURE OF NON-CONFORMANCES (NCs) - ICPL resolves any non-conformities identified in the audit, ensuring legal compliance.

CERTIFICATION - ICPL ensures successful ISO 9001 certification while meeting all legal obligations.

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