ISO/IEC 17025:2017

ISO/IEC 17025:2017 is the international standard for the competence of testing and calibration laboratories. Accreditation to this standard — administered in Singapore by the Singapore Accreditation Council (SAC) — provides formal recognition that a laboratory operates competently and is capable of producing technically valid results.

ISO/IEC 17025:2017 is needed by organisations in Singapore that require testing & calibration laboratory competency to meet regulatory requirements, client expectations, or supply chain qualifications. The standard applies to organisations of all sizes across relevant sectors in Singapore.

Key requirements include: Impartiality & independence requirements; Personnel competence & training; Equipment calibration & traceability; Measurement uncertainty estimation. ICPL conducts a comprehensive gap assessment to identify your organisation's specific requirements against the standard and develops a tailored implementation plan.

ICPL follows a structured 8-step process: gap analysis, awareness training, documentation development, system implementation, internal audit, accreditation body audit support, non-conformance closure, and award of ISO/IEC 17025:2017. Each step is led by a dedicated senior consultant with documented deliverables and progress reporting.

A typical Singapore SME can achieve ISO/IEC 17025:2017 accreditation in 3–6 months. Larger organisations or those with complex operations may require 6–12 months. ICPL provides milestone-based project plans with clear deliverables, deadlines, and regular progress updates from day one.

Required documentation typically includes: management system policy, documented procedures, risk assessment records, internal audit reports, management review minutes, and corrective action records. ICPL develops all required documentation tailored to your organisation's operations and the standard's specific requirements.

ICPL is a consultancy firm — we help you prepare for and achieve ISO/IEC 17025:2017 accreditation. We do not issue the accreditation ourselves. The accreditation is issued by an independent, accredited body after a formal audit. ICPL supports you through the entire process, but the final accreditation decision rests with the accreditation body.

ISO/IEC 17025:2017 may be eligible for EDGE Grant (formerly EDG) support, which can offset up to 50% of qualifying consultancy costs for eligible SMEs. Grant eligibility, approval and funding are subject to Enterprise Singapore's assessment and are not guaranteed. ICPL assists with grant application and claims at no additional cost.

ICPL provides end-to-end accreditation support: gap assessment, awareness training, documentation development, system implementation, internal audit, accreditation body audit support, non-conformance remediation, and post-accreditation advisory. We also assist with EDGE Grant (formerly EDG) application and claims for eligible projects.

Before starting, we recommend: identifying key personnel to participate in the project, gathering existing policies and procedures, allocating internal resources for documentation and implementation, and securing management commitment. ICPL provides a detailed preparation checklist during the initial gap assessment to ensure a smooth project start.